MOSIS FAQs: Orders
1.0 How can I find out the status of my order?
2.0 How can I obtain prices and fabrication schedule?
3.0 Does MOSIS offer an educational or government discount?
4.0 Can I expedite my order by paying more money?
5.0 Do I need to submit a Customer Agreement Form with every order?
6.0 What is the relationship between USC, ISI, and MOSIS?
7.0 What is a purchase order?
7.1 Should my PO be issued to USC, ISI, or MOSIS?
7.2 Where should my purchase order be sent?
7.3 What are the MOSIS payment terms?
7.4 Should I include a line item for sales tax in my purchase order?
7.5 Should I include a line item for shipping in my purchase order?
8.0 Can I be invoiced in advance for MOSIS services?
8.1 Advanced invoice for specific items
8.2 Advanced invoice for unspecified items
9.0 When I pay the MOSIS invoice, to whom should the check be payable?
10.0 If I order wafers, how many parts will I receive?
11.0 Up to what time can I cancel my order?
1.0 How can I find out the status of my order?
Information about the status of each MOSIS fabrication run is posted on the MOSIS web site at Run Status.
2.0 How can I obtain prices and fabrication schedule?
See Prices or Fabrication Schedule.
3.0 Does MOSIS offer an educational or government discount?
MOSIS does offer a discounted price to educational institutions and government agencies. For more information, see the Standard vs. Discount Price web page.
4.0 Can I expedite my order by paying more money?
4.1 Additional Cost for overnight delivery
Domestic commercial customers may arrange to have their parts shipped next day delivery rather than standard 2-day delivery. Send a SPECIAL HANDLING request for "overnight shipping" and include your Federal Express number as a line item in your purchase order, not in the SPECIAL HANDLING request.
This service is not available to MEP accounts nor to export customers. Dedicated run orders are shipped next business day by default, so it is not necessary to request overnight shipping.
All export package shipments are sent "International Priority." Duties and taxes are not included, and export customers should anticipate additional time for clearing customs. Please see Payment Terms for MOSIS Export Orders.
4.2 Paying extra to expedite wafer processing
This option is only available if it's offered by the fabricator, and it is typically very expensive (thousands of dollars). If you wish to find out if this option is available for a particular run on the MOSIS fabrication schedule, send e-mail to support@mosis.com.
5.0 Do I need to submit a Customer Agreement Form with every order?
You only need to send MOSIS a signed Customer Agreement once, when you first apply for a MOSIS customer account.
You will not be asked to sign another agreement unless MOSIS finds it necessary to make significant changes to the terms of the agreement.
For more information, see Questions about the MOSIS Customer Agreement in the FAQ for Customer Accounts.
6.0 What is the relationship between USC, ISI, and MOSIS?
USC is the University of Southern California, ISI is the Information Sciences Institute, and MOSIS is a commercial integrated circuit fabrication service. MOSIS is an organizational unit within ISI, and ISI is an organizational unit within USC.
A purchase order is an official and binding document issued to a vendor authorizing the expenditure of funds for goods and services. A purchase order creates an "encumbrance" or "lein" dedicating funds at the time the Purchase Order is originated by the Purchasing Department. By using a purchase order, everyone involved in the purchase process can track the order by referring to the unique purchase order number as a standard reference.
7.1 Should my PO be issued to USC, ISI, or MOSIS?
All purchase orders (and payment checks) should be issued to:
USC MOSIS SERVICE
7.2 Where should my purchase order be sent?
All purchase orders should be mailed to:
Order Desk
MOSIS
7th Floor
4676 Admiralty Way
Marina Del Rey, CA 90292-6695
You might also want to fax an advance copy of your purchase order to:
MOSIS Order Desk
Fax: 310-823-5624
7.3 What are the MOSIS payment terms?
Payment must be received by MOSIS no more than 30 days after the invoice is received.
7.4 Should I include a line item for sales tax in my purchase order?
As required by state law, MOSIS collects sales tax from our customers for orders shipped within the state of California. However, no taxes will be collected if a customer is a reseller and provides MOSIS with a valid California Resale Permit.
MOSIS is required by state law to collect sales tax from companies incorporated elsewhere when their projects are delivered to an address in California, held for pick up at a California address, drop shipped to an address in California, or held as "will call" at MOSIS
7.5 Should I include a line item for shipping in my purchase order?
Domestic commercial customers requesting "overnight shipping" should include the recipient's Federal Express account number as a line item on the purchase order.
Purchase orders for all export customers must include the recipient's Federal Express account number for duties and taxes payments.
Orders will be shipped to the exact address listed on the purchase order. If you wish to change the shipping address, you must send a change order to MOSIS.
8.0 Can I be invoiced in advance for MOSIS services?
Requests for advanced invoices should be sent to support@mosis.com.
If there is any special wording you would like to see on the invoice, please include it in your message.
8.1 Advanced Invoice for Specific Items:
If you want MOSIS to invoice you in advance for a specific item, send a Request for Price Quote. From the quote, include the following information in your request:
- Quantity
- Unit
- MOSIS part number
- Description
- Unit price
- Total price
- Mailing address for the invoice
- Your MOSIS customer account number
- Your purchase order number (if any)
8.2 Advanced Invoice for Unspecified Items:
If you want MOSIS to invoice you in advance for a specific amount of money (but not for specific items), include the following information in your request:
- Description (for example, "Integrated Circuit Fabrication")
- Invoice amount
- Mailing address for the invoice
- Your MOSIS customer account number
- Your purchase order number (if any)
9.0 When I pay the MOSIS invoice, to whom should the check be payable?
All payment checks (and purchase orders) should be issued to:
USC MOSIS SERVICE
10.0 If I order wafers from MOSIS, how many parts will I receive?
The number of parts you can get from a dedicated run depends on:
- The size of your design
- The size of the reticle used by the fabricator
- The size of the wafers used by the fabricator
- Yield factors related to the fabricator's process
- Yield factors related to your particular design
- The overhead space required by MOSIS
- The overhead space required by the fabricator
You will need to work with MOSIS on a case-by-case basis to determine the number of wafers that will meet your requirements.
11.0 Up to what time can I cancel my order?
If the design has not entered the fabrication queue, you can cancel your order at anytime. Once a design is in the fabrication queue, you must send a CANCEL-PROJECT request web form at MOSIS Project Manangement Center to cancel your order. You can do this up until 1 PM PT (Pacific time) on the run-closing date posted to the MOSIS fabrication schedule. MOSIS can sometimes allow a late cancelation, but after the 1 PM PT run-closing deadline it is at MOSIS's discretion.
You must successfully use the CANCEL-PROJECT web form posted or receive written acknowledgment from MOSIS that the submission has been successfully cancelled. A cancelation cannot be verified by phone.